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When it comes to making a change, we often hear people say, “I can’t.”

And it’s bothersome, this “I can’t.”

Say something else.

say you don’t want to.
say you’d rather not spend time doing it.
say there are other things you want to do.
say that the hard work scares you.
say just the thought of it exhausts you
say that you don’t know what you’re doing
say that you don’t want to deal with the obstacles in your path.
say that you’re unsure or intimidated or nervous.

Say ANY of those things…

Just don’t say you “can’t.”

Because that’s simply not true. You CAN.

And we can help.

 

spectrum healthcare @2015

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Quite often, when a company introduces a new CEO, there is a huge introduction, handshakes and exchanging of names. It takes weeks for the newly appointed CEO to become comfortable in the new surroundings, learn everyone’s names, and fully grasp the flow and dynamics of the organization.

But not at Spectrum Healthcare, because we understand that the person best suited to take command of the wheel and help navigate the organization is the same person who has served on the ship; the person who knows every nook and cranny of the vessel and has worked alongside her fellow crew for years to create the best possible experience for her passengers.

That person is April Razo and it is with great excitement that we announce her new position as Chief Executive Officer of Spectrum Healthcare.

We sat down with April and asked her a few questions about her new position:

Q: Why did you enter the healthcare field?

A: People. I suppose that sounds like a really simple answer, but it’s true. I have always been fascinated with how people work, from the body to the brain. And the more I studied physical healthcare, the more I became intrigued with the mind and how it impacts our behaviors and our interactions with one another. It came easy to me, because I really loved it. I found I have good clinical intuition and I really enjoyed helping couples and families get better. It became my purpose. My clinical training has a lot to do with how I manage people as well; it’s all the same principles. People react and behave certain ways for a reason; it helps to have an understanding of what drives that. I could not imagine doing anything else.

Q: What do you love to do when you’re not busy working at Spectrum?

A: Being CEO of a company like Spectrum means a 24/7 dedication to the people we serve. With something as important as healthcare, there’s no “off” switch. But when I do find myself with a little free time, I dedicate it to my family. And maybe movie night on the couch with a huge bowl of popcorn.

Q: Do you have a person motto:

A: “Nothing great ever came out of comfort zones.

Congratulations, April! And thank you for your commitment to improving the quality of life for those in our community.

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spectrum healthcare 2015

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beauty in the brokennessPINTHIS

He was only 4 years old and the ocean before him looked as big as the sky. It was his first visit to the seaside and he eyed the   water with a mixture of awe and excitement, flinching each time a wave crashed upon the shore–a very loud noise to little ears.

And the shells…oh, they were everywhere! Tiny treasures offered up by the waves and left for him to find upon the wet sand. So many different shapes and colors and sizes. His mother had suggested he collect his favorites, so with  plastic beach pail in hand, hey eagerly combed the beach, bending to pick up shell after shell; within minutes, his pail was full.

He ran over to show his mother his haul. She scattered the contents of the pail out onto the sand and began to sort through them with her little boy. She quickly realized, though, that what he had brought her was a pail of broken shells:  a scalloped shell missing a chunk from its delicate arch; half of a sand dollar; a sliver of abalone…

She had not given him the proper instructions for shell collecting, so she gently explained that most of the shells he had picked were broken. She told him the ocean is powerful and it will break most of the shells, so he should avoid those and pick, instead, the whole shells.

Her advice left his little face scrunched in confusion.

He looked up at her and then back down at the battered shells in his hands, their gentle swirls and colors glistening in the sun. These were the shells that had drawn his attention; these were the shells that had caught his eye.

“But mama,” he said, “the broken ones are still beautiful.”

We all have pieces broken by the waves of Life. In some, the pieces show clearly; in others, they are hidden. But the cracks and the chips and the holes don’t change who we are or what we are. They simply serve to show we have ridden the waves and emerged triumphantly upon the shore.

“The broken ones are still beautiful.”

spectrum healthcare ©2015

 

 

 

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Environment of Care.

It’s not a term you hear a lot, unless, like us, your priority is providing healthcare to your community. Then, Environment of Care is a pretty big deal.

Environment of Care is exactly what it sounds like: it’s all the details, both tiny and huge, that blend together to create a warm, friendly, professional healthcare home. From the management of patients to employee training to emergency management to even the maintenance of our vehicles; it is a thousand moving pieces that must constantly be monitored for the highest quality performance to better serve the people who come to us for their healthcare needs.

And although we work together as a team to bring the best environment of care to our patients, our Quality Management Department, under the leadership of its director, Laura Robinson, works tirelessly to make your Spectrum experience the best it can be.

And…it’s not gone unnoticed.

Recently, Spectrum Healthcare was recognized as a “Leading Practice” in the Environment of Care by the Joint Commission, which means that Spectrum’s Environment of Care is now considered a model for other organizations nationwide.

And while it’s wonderful to be recognized within our industry, it’s not why we do what we do. Helping YOU feel better is the reason we are here.

environment of care

spectrum healthcare ©2015

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