April Razo, LAMFT, Chief Executive Officer
April Razo is the Chief Executive Officer of Spectrum Healthcare. April attended ASU and received a Bachelor of Science in Family and Human Development in 2009 and a Master of Advanced Studies in Marriage and Family Therapy in 2012 with a strong focus on systemic theories and practices. She worked as a Child and Family Therapist at Arizona’s Children Association in their outpatient clinic as a mobile therapist and in their family preservation program that is contracted with CPS. April has 17 years of managerial experience in various fields including the service industry, childcare, and the medical field. Specifically, she was the director for major childcare facilities in Phoenix and an area supervisor of phlebotomy for Labcorp. April began as a Child and Family Therapist at Spectrum Healthcare Group in 01/2013 and began supervising the mobile staff in 04/2013. In September 2013, she was promoted to Children’s Program Supervisor, where she remained until 2014, at which time she began serving as Spectrum’s Deputy Director until assuming the role of Chief Executive Officer in 2015.
Carrie Kray, Chief Clinical Officer
Carrie has 22 years experience in the mental health field and has worked in the Verde Valley at Spectrum Healthcare for the past 2 years, first as an Adult Clinical supervisor, then as a SMI Program Director and now as Chief Clinical Officer. She holds a Master’s Degree in Organizational Management from Spring Arbor University and a Master’s Degree in Social Work from Andrew’s University. She is a Licensed Master Social Worker in the state of Arizona and a strong advocate for and belief in recovery. Her career started in Northern Michigan where she spent 12 years and gained experience in case management, crisis services, vocational rehabilitation services and development, and housing development. She also served as the county Continuum of Care Coordinator, writing and spear- heading a successful grant that provided transitional housing units for homeless families and single males, as well as funding for additional housing assistance for agency clients. Her work in the 8 years before moving to Arizona was in mental health services in Southwest Michigan. Here she gained experience in program development and management, prevention, crisis intervention, and outpatient therapy. She was a program manager for a psycho-social rehabilitation program, serving individuals who had a diagnosis of a severe mental illness, or co-occurring diagnosis. Additionally, she served as the county liaison to the state for peer support services, and wrote a successful grant, utilizing a housing first model, to provide housing and recovery services for street-homeless individuals experiencing mental illness. As part of a research team from Andrew’s University, she co-authored an article, “The Impact of Child Abuse on College Student Life” that was published in the Journal of Research on Christian Education and considers herself an advocate for Trauma-Informed Care. She enjoys hiking with her husband and playing “explorer” in search of archeological sites, kayaking, writing, holistic wellness, and visiting her children and other family back east.
Jessie Peters, FNP-BC, Executive Project Specialist
Jessie J. Peters, MSN, FNP-BC is a Family Nurse Practitioner who has dedicated her career to the integration of Behavioral Health and Primary Care disciplines since 2009. Jessie brings over a decade of medical and nursing leadership that well-positions her for the roles she fulfills. As Director of Medical Integration at Spectrum Healthcare Group, she has innovatively navigated many uncharted waters during a season of healthcare delivery already unsettled by reform. At Spectrum Healthcare Group Jessie has pioneered integrative clinics, developed integrative practice models, managed system infrastructures, and championed Care Management among clinical teams – all while helping create a workforce culture that is high-quality, efficient, accessible, and compassionate. Traditionally trained as a Primary Care provider, Jessie brings unique perspective to the topic of integration. As a Family Nurse Practitioner she was always impassioned by serving the underserved, but says she was deeply awakened by the healthcare disparity demonstrated among those living with Serious Mental Illness. This disparity still continues to motivate her, and drives not only the care she gives, but the systems she designs. Jessie is a dynamic public speaker, story-teller, and poignantly passionate about her work. Jessie lives with her husband, three young sons, five hens, three rabbits, and two rescue pups. She loves a good adventure (which her kids frequently facilitate), listens to audiobooks, and would spend every waking moment outside if permitted.
Lisa Rhodes, MBA Human Resources Director
Lisa spent 20 years in Nashville, TN earning my BS in Psychology from Vanderbilt University (She originally planned on attending medical school, but got sidetracked). She earned her MBA from the Jack C Massey School of Business at Belmont University; attending night classes while keeping a day job as Special Projects Manager for the National Academy of Recording Arts and Sciences (the GRAMMY organization). Since moving to Arizona, Lisa has held positions in both the entertainment and wine industries running Human Resources and Accounting Departments. In October 2013, she got back to her roots, so to speak, when she started working for VVGC as Human Resources Director. (Finally, a job in healthcare!) Lisa is excited to be working for a respected organization with a long history in Behavioral Healthcare and bright future in integrated care.
Laura M. Robinson-QM Director
A graduate of Baker College in Flint, Michigan, Laura has been a member of Spectrum Healthcare’s QM Department for the past 16 years. She began in assisting the initial JCAHO accreditation process, then became the Performance Improvement Coordinator, QM Manager, and later, QM Director (responsible for overseeing all aspects of Environment of Care). In addition, Laura is the agency expert for JCAHO and State Licensure rules and standard for Behavioral Health and Primary Care Services. As a mother of three, Laura volunteers for a number of school based activities and serves as a Member of the Site Council for the International Baccalaureate Program Accreditation at Mountain View Prep as well as volunteer Girl Scout Leader and Athletic Director for a number of years.
Originally from Minnesota, Tim is proud to call the Verde Valley home. Prior tojoining Spectrum as CFO, Tim was CFO/Controller for 2 large independent physician groups and Assistant Controller for a large Midwestern healthcare system. He received his Bachelors in Finance at ASU, and MBA from University of Minnesota, as well as his CPA. As CFO, Tim is most passionate about developing systems that meets the needs of users and assuring responsibility and accountability within the organization. Outside of work he enjoys golf, hiking, and spending time with family.